You represent that all the information provided by you is accurate and that you will maintain the accuracy. Your account ID & Password are personal and you will not share it with anyone.

You will be responsible for any activity associated with your account. If you fail to maintain the confidentiality of your credentials we are not responsible for any loss or damage.

If you suspect any unauthorized use of your account, you shall immediately notify us.

All your transactions are fully secure when you place order with us.

Our Customers or Users must be over 18 years of age and registered with us. We will not knowingly collect information from Under 18 age visitors

All our product prices are inclusive of taxes. We make sure that all the prices are up to date. We are responsible for any typographical error, in such case we hold the power to cancel the orders. We have the right to change or update information without any prior notice.

Delivery times depend on the location as well as the type of product.

You can make the payment by any of the following methods – COD, Credit/Debi cards, Net banking.

Refund possible only if you receive

  1. Defective item
  2. Order is past expiry
  3. Damaged during transit

Refund would take 7-10 working days time and it will be credited to your account, if payment method is Credit/Debi cards, Net
banking. In case of COD it would be credited in your Medicimple wallet in 48 hours time.

In case if your want to cancel order, call us on 022 2101 2101 on the same day.

The information provided by us on the Website is intended for informational purposes only, and is not intended to diagnose, treat, cure or prevent any disease.

We do not provide any professional medical help or treatment for any medical condition. Always seek the advice of the physician.

We do not endorse any views or opinion that may be included in the content.

You agree that you use this website at your own risk. We do not take any responsibility of virus or any damage that may infect your systems.

We have ensured that all information published by us is accurate at the time of posting. We do not hold any liability for the errors in such information.

We hold the sole right to remove or alter any information on our website.

We do not guarantee the adequacy or completeness of the content. We do not warrant the product available on the website.

We made every effort to accurately display the colours of products on its Website, the actual colour you see will depend on your monitor.

We are available 24*7. There can be a chance that the website is unavailable due to maintenance or any other technical issue.

We may accept or decline any order placed by a Customer in its absolute discretion without liability to you.

We reserve all the right to discontinue any program or offer on its Website without any prior notice.

We acknowledge and you agree that you have fully and accurately disclosed your personal information and personal health information. You confirm that you had a physical examination by a physician.

By uploading your prescription you grant unrestricted use of the same for any purpose, without any compensation to you.

We have the authority to terminate your access and use of the website if there is a breach of the terms and conditions.

These Terms and Conditions and your use of this Website and its content will be governed by and construed in all respects in accordance with the laws of India subject to the jurisdictional courts of Mumbai.

We reserve the right to amend these terms and conditions from time to time without further notice to you. Any such amendments we make shall be effective once we post a revised version of these Terms and Conditions on the Website.